Industrial Engine Warranties

For more information on warranties and claims, please contact our Customer Care team on 1800 035 640, our business hours are 8:30am to 5:00pm Monday to Friday AEST

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Warranty Overview

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

For major failures with the service, you are entitled:
  • to cancel your service contract with us; and

  • to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

This warranty is given by Isuzu Australia Limited, ABN 97 006 962 572 ("IAL") whose business address is 66 Foundation Rd, Truganina VIC 3029.  IAL's telephone number is 1800 035 640.

The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product (or service) which the consumer has under the Australian Consumer Law and any other law in relation to goods and services to which this warranty relates.

To view the full warranty statement please click here